New for 2023 Crazy UNLIMITED* user package now only £15.99 per month
Unlimited User explained
*Our
Super Value Unlimited Plan
gives you the best service a the lowest price.
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To protect our users and to prevent abuse we have implemented a fair use policy where we cap usage to 2500 mins per month per account. So £15.99 equates to just 0.64ppm. Our market data supports this level of usage being classed as 'fair and reasonable, with over 98% of users staying below that threshold.
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What happens if I hit the 2500-minute limit?
Don't worry.....if you have a month where you do use up to the limit, then you won't be stuck and unable to receive calls......you'll just need to top up via your portal (if you have one). Top-Ups are also at VERY low rates, and if you need help doing that, then simply contact support by email and we'll be there to assist. PLEASE NOTE
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Only top-up what is needed to get you to the end of your monthly billing cycle, as top-ups lapse when your new monthly subscription is applied
Or alternatively
HOW IT WORKS!
We give you a suitable landline number (01/02 number) - 0r 0808 number if appropriate (not available on Unlimited)
You then get your loved one on the inside to add this number to their PIN list**
They will then be calling you on an 01/02 number and typically it will cost them 10 pence per minute to call you, but the call will be delivered to a mobile phone.
Please note - In order to prevent abuse of this service and as per our terms and conditions we apply a fair use policy of 2500 minutes per month.
On reception to prison, prisoners are given a PIN number and a form on which they need to provide the details (name, address, telephone number) of up to twenty people they wish to have contact with and up to fifteen legal numbers...this is where you put the number we give you